How Rude!
Its funny how good news can sometimes bring not only smiles abound but startling information that makes your skin crawl..
I recently entered into a Dispute with a very well known Cellphone company because I discovered that in 2006 they listed me on the ITC credit bureau for just over R10 000.00.
The cellphone company were under the impression that I was on contract with them and when I canceled my service with them, they subsequently without as much as a “How’s Your Guava?” tallied up a bill of income they couldve generated from me and listed me. Long story cut short.. I won the dispute as they were idiots. As a finalisation of this process Transunion sent me an updated report to reflect the changes.
And there it was..
.. right at the bottom.
A list of companies/people who have requested a report of my credit history in the past. And right at the top?
A property letting company based in Durban vetted me in February this year. How Bizarre!,I have been living in the same place for the past 2-3 years and am not letting through an agent by any means or form. I have not even been on the market for property for years. Why on earth would they be scratching around in my personal business?
I then made a few phone calls to Transunion and they confirmed that unless the company has my consent they are not entitled to pull up any information about me on their database. And suggested I contact the company in question and get to the bottom of this and notify them of my findings.
Two phone calls later and I have the Manageress on the line and after a few questions the penny drops for me..
HAIRYKNUCKLE!
She actually had the bloody nerve to scratch around in my personal information!
I am very disgusted by this and I hope she gets her ass kicked for this. Who does she think she is? Does she think that she is the only one who can pull records?
Just because I can does not mean I must!
And I feel that doing that for no other reason but to pry is just not as low as I am willing to travel.
As for her employer. They should have stricter control on who uses a system that is so obviously being abused.
I await the feedback from them…
—————————————————————————————-
UPDATE:
I got an email from the company late yesterday afternoon whereby they apologised on Hairyknuckle’s behalf stating that she accepts responsibility and is sorry for her behaviour.
They followed on by saying that due to the obvious abuse of the facility they have removed access from an agent level and all ITC credit Checks will be handled on a management level from now on.
I am pleased with the outcome of this situation and am pleased that they have put in stricter controls.
But I ask this question of all of you..
Have you requested your (Free)Credit Report and had a look at just who has been accessing your details lately?
Have you had a look and checked that you aren’t listed in error?
Do yourself a favour and go have a look.
Stay Fab and thanks for all the fantastic support from everyone!!!
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Good lord. That’s just…absurd.
The beast does have an ass kicking coming her way, that’s for sure!
Goblin’s last blog post..When will it end?
Isnt it just? I am so blown away by this..
What’s next is my very real question!?!?
And who else has she done this to?
Crazy Chick
Good freaking hell! Psycho chick is she!
I hope her boss gives her a huge kick up the wazzoo!
Gina’s last blog post..New Boots!
Is there someone official you can report her to? I would be very p-ed off if someone did that to me.
Louisa’s last blog post..Not your every day melktert
Rude is an understatement… she should lose her job for that. What nerve!
Nielfa Hanifa’s last blog post..To suffer for beauty…
Hi B,
Long time since I posted comments, however I still read your blog fairly often via an RSS reader on my new shiny phone (well it was new and shiny in Feb).
I hope Hairyknuckle gets fired or worse. I agree with you that these credit companies do not have the tightest controls on their systems. I had a problem with an assh*le a few years ago who seems to have gotten my work number and physical address from a friend of his at Vodac*m. Just shows you how much info you can dig up on people without having the right access to it.
Follow up …. This is actually Fraud and an invasion of your privacy. Both of which are crimes in South Africa. I would press charges if I was in your shoes.
Gina – Psycho chick of note…
Louisa – I am leaving it for now in the hands of her employer and will see what happens next.
Nielfa Hanifa – I just want her to catch a bloody wake up.. she thinks she can do whatever she wants..
Follow up x 2:
I would also threaten the company involved with you pressing either criminal charges or a lawsuit against them. This will really stir things up for Ms. H. Knuckles.
Rexmanthe – Good to hear from you again! I havent really considered pressing charges against her to be honest and may consider this if I dont get any satisfaction from her employer.
But you are right in what you say. Are you aware that on the ITC report it states which accounts you currently have and how much you owe/pay back monthly ? This includes Telkom accounts.
This is all very dangerous information in the wrong hands… Scary stuff!!
P.S. you have a shiny new phone?!?!
What is it?? I am looking for another phone at the moment.. Was thinking either a nice Samsung or one of those HTC jobbies…I have always gone with Nokia with the last one being a N95. Time for a change maybe…
Hey B,
I would recommend the Samsung Omnia. I currently have the Sony Erricson Xperia X1, but the Omnia is a better phone.
My Xperia has a flip out keyboard, but the Omnia has a larger display and nicer stuff. It just seems like a better phone.
Check out http://www.gsmarena.com/ for reviews on all the new phones.
Dont touch HTC. I know too many people who’s HTCs pack up after like 6 months.
The Omnia and the Xperia (and HTC) are Windows Mobile phones and there is tons of software available for them.
L8r Rex
B, I’m shocked! I’d be screaming and shouting and demanding they fire her hairy ass. What a cheek!!
WHAT THE FUCK?? Are you serious? FUCK!!
Really!! In our company if you do shit like that its a firable offence!!!!
Rexmanthe – thanks for the advice..
MsBehavn – Yes, I am still shocked by this..
Laura – really? they would fire you for doing this?
Good luch that. I had an issue with Vodacom. I was on contract for 2 years. After a year I moved to the UAE but continued paying because they insist I could not cancel my contract and must complete the 2 years. I paid a full year without using their service. By the end of two years I ask them to cancel. Then they said no, I have to give 3 months notice.
I told them to go fuck themselves and I cancelled my debit order. i would not be surprised at all if I’m listed, because that is their kak style.
The Spear’s last blog post..Why the SA Expat voters turn out will be low
The Spear – sheeez.. thats really awful! They probably have listed you.
You could always ask Hairyknuckle to check your ITC status, she appears to like shoving her big fat nose in peoples private business.. hahahahaha!!
GENERAL UPDATE>> STILL NO FEEDBACK FROM THE EMPLOYER.. wonder if I should phone her back or wait abit longer !?!
That *is* rude. Why can’t she just stalk you on Facebook, like normal people?
kyknoord’s last blog post..Hard work pays off tomorrow*
I can’t believe that her employer’s aren’t all over this already. Good god!!!
Holy shit. I am completely fucking speechless! I’m furious for you!!!
angel’s last blog post..Fifty Fantabulous Facts
i would have named and shamed the company and manager, but then again, just because i can doesn’t mean i must, hey?
Stii’s last blog post..Django with apache and mod_wsgi issues
Kyknoord – nothing about her is normal..
MsBehavn – I got a call today saying that they are still looking into it and will get back to me soon.
Angel – Crazy, hey?
Stii – I thought about it.. but I am giving the company the benefit to rectify this with me.. if they dont.. WELL then it is probably up to my mood..
The gal is not tooo bright, she did not know that her snooping was tracable. LOL
Davy – lol.. definitely not the brightest spark!
UPDATE:
I got an email from the company late yesterday afternoon whereby they apologised on Hairyknuckle’s behalf stating that she accepts responsibility and is sorry for her behaviour.
They followed on by saying that due to the obvious abuse of the facility they have removed access from an agent level and all ITC credit Checks will be handled on a management level from now on.
I am pleased with the outcome of this situation and am pleased that they have put in stricter controls.
But I ask this question of all of you..
Have you requested your (Free)Credit Report and had a look at just who has been accessing your details lately?
Have you had a look and checked that you aren’t listed in error?
Do yourself a favour and go have a look.
Stay Fab and thanks for all the fantastic support from everyone!!!
B